Complaint

CUSTOMER DETAILS

First name *

Surname *

Address *

Telephone number *

Email address *

Name of the Bank

Bank account number

ORDER DETAILS

Date of contract conclusion/acceptance *

Order/invoice number *

COMPLAINT

A purchased product may be returned within 2 years of the date of purchase, should a defect be discovered, in accordance with the warranty provisions set out in the Civil Code. Products covered by a guarantee are subject to returns in accordance with the terms set out by the guarantor. The warranty and the guarantee are separate entitlements.

I hereby submit a complaint regarding the following product

Please state the product name and the number of items

Product name *

Quantity *

Fault description *

Complaint based on: *

Warranty

The advertiser’s demands

free repair refund of the price paid replacement with a new one a reduction in the price paid